Term & Conditions

Welcome to SHUSH LOUNGE WEAR! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or interacting with our site.

1. Introduction

SHUSH LOUNGE WEAR ("we," "our," "us") is a Dubai-based clothing brand specializing in high-quality lounge and casual wear. These Terms and Conditions govern the use of our website (www.shush.com) and any services or products offered through it. By accessing or purchasing from our website, you agree to these terms.

2. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for reasons such as product unavailability, pricing errors, or fraud prevention.
  • Payment Methods: We accept payments through various methods, including credit/debit cards and secure online payment systems. Payments are processed in AED (United Arab Emirates Dirham).
  • Pricing: All prices on our website are listed in AED and include VAT (if applicable). We reserve the right to change prices at any time, though your order will be processed at the price confirmed at checkout.

3. Shipping and Delivery

  • Shipping Areas: We currently offer delivery within the UAE and internationally. Shipping charges vary depending on your location and the size of the order.
  • Delivery Timeframes: Orders will be processed within 1-2 business days. Delivery time depends on your location. Typically, UAE orders take 2-5 business days, while international orders may take 7-15 business days.
  • Shipping Costs: Shipping fees will be displayed during the checkout process, depending on the delivery address and the weight of the package.
  • Customs and Duties: International customers are responsible for any customs fees, taxes, or duties that may apply upon arrival in their country.

4. Returns and Exchanges

  • Return Policy: We accept returns within 14 days of receiving your order, provided the items are in their original condition, unworn, and with all tags attached. Certain items, such as sale or intimate apparel, may be excluded from the return policy.
  • Exchange Policy: If you wish to exchange an item for a different size or color, please contact us within 14 days. We will provide instructions on how to proceed with the exchange.
  • Refunds: Once your return is approved, a refund will be issued to the original payment method. Please allow 5-10 business days for the refund to reflect in your account.

5. User Account

To make a purchase or access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information, and to update your account information as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

6. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you visit or shop on our website. By using our services, you consent to the practices outlined in our privacy policy.

7. Intellectual Property

All content on the SHUSH LOUNGE WEAR website, including text, images, logos, designs, and trademarks, are the property of SHUSH LOUNGE WEAR and are protected by copyright and intellectual property laws. You may not use any content from this website without our prior written consent.

8. Limitation of Liability

SHUSH LOUNGE WEAR is not liable for any direct, indirect, incidental, special, or consequential damages that may arise from the use of our website or products. We are also not responsible for any loss or damage caused by third-party websites linked to from our website.

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon publication. We recommend checking this page regularly for updates.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be resolved through the courts of Dubai.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

SHUSH LOUNGE WEAR
Email: hi@shush.com
Phone: